Design Thinking
Unlock your team’s creative potential with our immersive Design Thinking training program, designed to transform the way you approach challenges and innovation. This dynamic training introduces you to a user-centered…
Unlock your team’s creative potential with our immersive Design Thinking training program, designed to transform the way you approach challenges and innovation. This dynamic training introduces you to a user-centered methodology that places empathy and real-world needs at the heart of problem-solving. Whether you’re in product development, marketing, education, or any other field, Design Thinking equips you with a powerful framework to understand your audience deeply, define meaningful problems, and generate impactful solutions.
Throughout the training, you’ll engage in hands-on workshops and collaborative exercises that bring each phase of the Design Thinking process to life. From empathizing with users and framing clear problem statements to ideating bold concepts, prototyping tangible solutions, and testing them for effectiveness, every step is grounded in practical application. Our interactive session is designed to foster creativity, encourage experimentation, and build confidence in applying these techniques to real-world scenarios.
By the end of the training, you’ll not only have a solid grasp of Design Thinking principles but also the practical skills to lead innovation initiatives within your organization. You’ll leave with actionable insights, tested prototypes, and a toolkit of strategies to continuously improve products, services, and experiences. Join us and revolutionize your approach to design and problem-solving—empower your team to think differently, act boldly, and create lasting impact.
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The Agenda
1
Introduction to Human-Centered Design
2
Use Cases with real examples
3
Creative Thinking Approaches (Convergent & Divergent Thinking)
4
Understanding User Needs
5
Building Empathy
6
Synthesizing Data & Insights
7
Framing Opportunities and Problem Areas
8
Ideation & Concept Development
9
Communicating Solutions with Stakeholders
10
Reflection & Wrap-up
About the Trainer
Ivaylo is an engineer with more than 14 years of delivering successful – both software and hardware – products. He had the opportunity to work with professionals from all continents, through several industries – entrepreneurs, enterprises, digital agencies, engineering companies. As Scum Master and Product Engineer he brought valuable and profitable products in highly competitive markets such as the aircraft and automotive industry. As a mentor and trainer, he had the possibility to teach over 15 different training programs in various themes and audiences – from entry level Scrum and Kanban for new beginners to deep technical dives for knowledge workers, totaling in more than 800 trainees. You will hear Ivaylo often telling people to think about the system overall, not just the individual component – 11 stars don’t make a star team. Even if all component are perfect, that doesn’t mean your whole product is perfect. That is where the agile mindset comes in play – the ability to mold those 11 stars in a team, in a real product. The ability to adapt to a changing situation and deliver those valuable 20% of functionally which are meaningful, rather than the 80% of features which are nice to have – that for Ivaylo is essential in the working way of a successful product team.
Read the Blog
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Responsible vs. Accountable

Lack of trust or lack of respect?
